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  1.  What modes of payment are available?

    Local Orders

    • I-Banking or ATM transfers (SINGAPORE ACCOUNTS ONLY) to the designated OCBC account number provided to you upon checkout. This account to transfer to is unique to you in order to update the status of your order. Therefore, please do not transfer to other accounts.

      If you made payment to the correct account, your order should be automatically confirmed within an hour of payment. If not, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.
    • Paypal or Credit/Debit card payment via PAYPAL. VISA and Mastercard are welcomed.

    • Credit card direct payment
    • hoolah - 0% installment, any debit/credit card

     

    International/Overseas Orders

     You will have to make payment through credit cards via Paypal.

     

  2.  I do not have a paypal account. Can I still make payment?

    Yes, you can still make payment without a paypal account. Alternatively, you can opt for bank transfer or direct credit card payment

  3. Are there any additional charges when I choose paypal as a payment option?

    You do not have to worry about additional charges. The total amount that you will pay is the amount stated when you check out.

     

  4. How do I use my coupon code?

    At the checkout page, simply key in the coupon code in the field 5 (coupon code), click save and the discount will be automatically reflected.

     

  5. I entered my coupon code, but when I checkout, the discount does not show. What do I do?

    Please whatsapp +65 84121889 or email This email address is being protected from spambots. You need JavaScript enabled to view it. with the following details:
    Subject: Discount does not show after entering coupon code
    Order No.:
    Coupon Code:

  6. Can I use return coupons or discount codes to make purchases directly at the pop-up stores? 

    Discount codes and coupons can only be used for online purchases.

  7. Paypal charged me an additional USD1, what is happening?

    If it is your first time using your card on paypal, paypal charges a USD$1 to your account. This is a temporary authorisation charge. An authorisation charge is a common method used to validate that a credit card is active and available for online payments.

    Depending on the card bank, the charge will remain for anything from a few minutes to 30 days before being released back to credit card balance. If the authorisation charge remains on the card after 30 days, buyer will need to contact the card issuer. This USD$1 charge is by Paypal and not charged by Dressabelle.

  8. My checkout page won’t load. What do I do?

    You can try refreshing your page and reloading it. If it still does not work (on Facebook, Chrome etc.), try using another browser.

     

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