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Get the full information of our delivery options here.

 

  1. Do you provide international shipping?

    Yes, we provide international shipping at a flat rate of SGD$20. International delivery is free with any purchase of SGD$200 or more. Delivery will take approximately 14 working days from payment verification depending on destination. Delivery company is via airmail Singpost and is trackable. Do contact your local postal service with the tracking no. provided for your parcel updates once it has reached your country.
    Customer shall bear all extra charges incurred during the process of delivery, including duties and taxes.

  2. What are your local delivery options?

    Courier Delivery is our standard delivery method. It takes about 1 - 3 working days. Your item will be mailed out within 48 hours upon payment verification. Delivery is trackable and is at a flat-rate of $1.50. If the parcel is not delivered, our courier will contact you to schedule for redelivery.

     

  3. How do you qualify for free shipping?

    All Singapore orders are eligible for free courier with a minimum purchase of $60. 

     

  4. How do I track my Singpost registered parcel? (for overseas parcels only)

    Once your item is shipped out, you can find your tracking number under your order history (click into your order number). Your tracking code should start with RC and end with SG.

    You can then visit http://www.singpost.com/track-items to track your parcel.

     

  5. Can I self-collect my order?

    Self-collection is available at all Dressabelle’s outlets and HQ. Please select the option if you wish to opt for self-collection upon order confirmation. You will receive an email from us when your item is ready for collection. Do collect your order within 14 working days upon confirmation email.

     

  6. How long is the order processing time?

    We usually process orders on the same/next working day. Depending on mode of postage chosen, item posted to local addresses should reach you within 3-5 working days.

     

  7.  How do I change my delivery method?

    Please email This email address is being protected from spambots. You need JavaScript enabled to view it. regarding the change to check if your item has been mailed out yet. Please include your order and new delivery method and we will inform you whether the change of delivery method is possible, depending on the status of shipment preparation. Do note that if your new delivery method costs more, you will have to bear the extra charges. 

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